π Welcome to MonarchBot
Let's get your workspace set up in a few easy steps. Each step takes less than 2 minutes.
π‘ Connect Your Channels
Connect the messaging platforms you want to receive and send messages through. Each channel can have its own bot and settings.
π€ Set Up Your Chatbot
Create a chatbot to automatically reply to customer messages. Choose between AI-powered or simple rule-based replies.
π Add Knowledge Base
Upload documents, paste text, or add a URL so your AI bot can learn about your business and answer customer questions accurately.
π₯ Invite Your Team
Add agents and managers who will handle customer conversations. Each person gets their own login.
π¬ Install Live Chat Widget
Add a floating chat button to your website so visitors can start a conversation instantly β powered by your bot and agents.
Copy and paste this code before the </body> tag on your website:
π Webhook Setup
For channels that require a webhook URL, copy the URL below and paste it into each platform's dashboard.