πŸ‘‘ Welcome to MonarchBot

Let's get your workspace set up in a few easy steps. Each step takes less than 2 minutes.

Your Workspace Details
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πŸ“‘ Connect Your Channels

Connect the messaging platforms you want to receive and send messages through. Each channel can have its own bot and settings.

πŸ€– Set Up Your Chatbot

Create a chatbot to automatically reply to customer messages. Choose between AI-powered or simple rule-based replies.

Bot Mode
🧠
AI Bot
GPT-4o powered
πŸ“‹
Rule-Based Bot
No AI needed
⚑
Hybrid
Rules first, AI fallback
This tells the AI how to behave and respond to customers.

πŸ“š Add Knowledge Base

Upload documents, paste text, or add a URL so your AI bot can learn about your business and answer customer questions accurately.

Upload Files
πŸ“„
Drop files here or click to upload
Supports: PDF, DOCX, TXT, CSV, HTML, MD β€” Max 10MB
Add URL / Website
Paste Text
Knowledge Base Documents
No documents added yet.

πŸ‘₯ Invite Your Team

Add agents and managers who will handle customer conversations. Each person gets their own login.

Invite a Team Member
Team Members
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πŸ’¬ Install Live Chat Widget

Add a floating chat button to your website so visitors can start a conversation instantly β€” powered by your bot and agents.

Embed Code

Copy and paste this code before the </body> tag on your website:

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Customise Widget

πŸ”— Webhook Setup

For channels that require a webhook URL, copy the URL below and paste it into each platform's dashboard.